Do you ship worldwide & how much does shipping cost?
Yes – We ship worldwide (International Shipping with DHL Express). All international orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning customs duties might apply depending on the destination country. We typically deliver international orders within 7-10 business days, depending on the location.
We offer customers FREE SHIPPING THROUGHOUT INDIA on all items for orders above Rs.500! There is NO shipping cost and NO sales tax on MRP within India. Hurray!
How much are the delivery/shipping charges?
Matka & Co provides FREE SHIPPING THROUGHOUT INDIA on all items for orders above Rs.500! Orders below Rs.500 will be charged Rs.50. Products with above-average weight may incur extra shipping charges, which will be noted on the product page if applicable.
If you need assistance with our shipping policy, please email us at sales@matkaandco.in.
What is the delivery timeline?
When will my products be delivered after I have placed my order?
We only sell items available in our warehouse, maintaining 100% inventory. What you see on our site catalog is stocked with us. Typically, your order will be delivered within 3-7 days of dispatch from our warehouse, depending on the location. (Due to the COVID-19 pandemic, delivery might take slightly longer. We appreciate your patience during this time.)
Once your order is dispatched, you’ll receive a confirmation email with tracking details. Orders are shipped from our warehouse within 24-48 hours of order placement and payment confirmation.
What is the minimum order value?
There is no minimum order value.
Unexpected Delays
If a longer shipping period is anticipated, we will notify customers via email or other channels. If you have further questions about the delivery time of your order, please don’t hesitate to contact us at sales@matkaandco.in.
Please note that these are estimated delivery times only. We will make sure to update you with all available information. We always work toward speedy delivery and 100% customer satisfaction. Sometimes delays may occur due to customs clearance issues; therefore, Matka & Co does not guarantee delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may need to contact you to update the delivery details, which could cause delays. Delays may also occur as a result of customs clearance.
Cancellations
Cancellation requests will be accepted strictly within 24 hours of placing the order only.
